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Frequently Asked Questions

What to expect for your first massage session:

When you come in for your first massage, you will be asked to fill out a confidential health history form. Your massage therapist will then ask you some general questions since there are conditions for which massage is not appropriate. Your therapist will also ask if there are any areas that you would like extra attention on, such as your upper back and neck if you have headaches, or if there are any areas that you would not like worked on, such as your feet if you are ticklish. 

For a full body massage, you can choose between undressing to your comfort level or wearing your underwear. Your massage therapist will give you privacy to undress, and you will be fully draped throughout your session except for the area being worked on. You will relax on a special table that is designed for stability and comfort. Different pillows or bolsters can be used to make your position more comfortable. The room will be warm, quiet, and filled with gentle music. 

A professional massage oil or lotion will be used to ease the friction and will absorb well in case you have other commitments after the massage. 

The massage will start gently to calm your nervous system and begin to release superficial tension. Gradually, your massage therapist will work more deeply into the tissues and address specific areas. When the session is over, your therapist will leave the room, allowing you to slowly get up and get dressed.

What to do during a massage session?
Make yourself comfortable and relax. Your therapist may move or adjust your body at certain times or will tell you what is needed. You can change your position any time to make yourself more comfortable. Many people just close their eyes and relax, while others prefer to talk. Do not hesitate to ask questions any time.

How will a massage feel?
Massage on healthy tissue feels good. Working on an area of injury or chronic pain may cause some amount of pain or discomfort, which will usually lessen shortly. Always tell your therapist if you feel any discomfort or pain so he or she can adjust treatment.

How will I feel after the session?
After your massage you should feel relaxed. Give yourself time to slowly get up. Many people experience freedom from aches and pains that have built over months of tension. After an initial period of feeling slowed down, many people experience an increase in energy that can last for days.

Are there any restrictions?
There are a few situations where massage is contraindicated. These include: fever, skin rash, uncontrolled high blood pressure, heart disease, phlebitis, recent surgery or fracture. If you have any of these conditions, please consult with your physician before scheduling an appointment. If you have any doubts about a condition you may have, please call the office and discuss it with us.

What forms of payment do you accept?
We accept cash, checks (with a valid driver's license), debit and all major credit cards (Mastercard, Visa, American Express, Discover).  We also accept SpaFinder cards--same as cash or credit.

Does insurance cover massage?
At this time most insurance companies do not cover massage therapy. However, a few do, so it is best to check with your insurance carrier directly.

Should I tip my therapist?
We leave this up to your discretion. There are many places where tipping for massage is customary, such as spas and salons. There are also places where tipping is not customary, such as chiropractor's offices. We fall in between these 2 categories. Our general rule of thumb is if you would like to tip your therapist, please do so. They will gladly accept all tips, but they do not expect tips. In other words, it's okay if you do, and it's okay if you don't.

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